What We Collect

• Account info — your name and email address.
• Property data — addresses, tenant details, financial records, documents, and photos you choose to upload.
• Usage data — how you interact with the app, so we can improve it.
• Technical data — browser type, device info, and IP address.

Why We Collect It

• To provide and operate the service.
• To communicate with you about your account.
• To improve the product based on how it's used.
• To ensure security and prevent fraud.
• To comply with legal obligations.

Where We Store It

Your data is stored on servers within the European Union. All data is encrypted in transit (TLS) and at rest. We follow industry-standard security practices to keep your information safe.

Who We Share With

We do not sell your data. Ever.

We only share data with:

• Infrastructure providers (hosting, email delivery) — under strict data processing agreements.
• Legal authorities — only when required by law (court order, valid legal process).
• You — with your explicit consent, if you ask us to share something on your behalf.

Your Rights (GDPR)

You have the right to:

• Access your personal data.
• Correct inaccurate information.
• Delete your account and all associated data.
• Export your data in a portable format.
• Object to processing of your data.
• Withdraw consent at any time.

To exercise any of these rights, email hello@buurman.io. We will respond within 30 days.

Cookies

We keep cookies to a minimum:

• Session cookies — to keep you logged in.
• No third-party tracking cookies.
• No advertising cookies.

Data Retention

• We keep your data for as long as your account is active.
• After account deletion, all personal data is permanently removed within 30 days.
• We may retain anonymized, aggregated data for internal analytics.

Children

Buurman is not intended for users under 18 years of age. We do not knowingly collect data from minors.

Changes

We may update this policy from time to time. We will notify you of any significant changes via email. Your continued use of the service constitutes acceptance.

Questions?

Privacy questions or concerns? We're here to help: hello@buurman.io